Let Us Introduce Ourselves

The friendly faces in these photos aren’t models or phone-fixing robots. We’re real people who just have a passion for fixing your favorite gadgets. We’re pretty good at it too.

WHO WE ARE At uBreakiFix we’re obsessed with gadgets and gizmos. We’re the folks standing in line on launch day waiting for the latest smartphone or gaming console. We love all things tech and we’re experts at what we do.

WHAT WE DO uBreakiFix fixes electronic devices (it’s in our name after all). From the classic phone drop in the parking lot to the tablet in the toilet. We’ve seen it all. We understand how traumatic it is when you break your favorite devices and we want you to feel better the moment you walk in.

WHY WE DO IT We’re not overly sentimental, but we do what we do because we care about people and their tech. That’s why uBreakiFix works; we put our customers above anything else. Of course, we love fixing cracked screens and broken charge ports, but we get our satisfaction from helping out folks who lost their connection to the outside world.

Work with Passion Anyone can say that they love their job, but do they have the attitude to back it up? At uBreakiFix we are passionate about our work and that passion can be felt in every repair that we do.

It Began With a Crack What most would chalk up to a really bad day, our founder turned into his aha moment. In 2009, uBreakiFix’s founder, Justin Wetherill dropped his brand new, right out of the package iPhone 3G on the concrete. The screen was shattered but as an avid tech geek, Justin figured he could repair his phone by himself. He ordered the parts he needed online, but realized that he bit off more than he could chew. Justin partnered up with his college buddy, David Reiff and they realized that there was a need for high quality smartphone repairs. If two tech-savvy dudes had a hard time bringing their phones back to life, how can someone who barely knows how to power-on their device do it? So Justin and David got their hands on a few broken iPhones and tinkered away like mad scientists. They became pretty good at it and they figured they could run a store on eBay offering iPhone glass repairs at a flat-rate of $79.99. Demand began to increase and the mail order business was booming. With some help from their friend, Eddie Trujillo, the guys opened their first storefront in Orlando, FL in the summer of 2009. Now, powered by determination and years of ramen noodles, uBreakiFix has hundreds of stores across the United States, Canada, and the Caribbean. The company has come a long way, but the one thing that will never change is uBreakiFix’s commitment to providing the best service in the tech repair industry. VIDEO: OUR FOUNDERS Justin, David, Eddie and our first employee Carlos talk about the early days of uBreakiFix.

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